Privacy Policy

Introduction

OHI is committed to securing and protecting all data and the privacy of certain basic personally identifiable data, however, takes no responsibility where this is outside our direct control.

At OHI we recognize the importance of securing and protecting all data and the privacy of certain basic personally identifiable data, such as contact information, demographic information and payment processing information. We do not collect data from individuals unless provided to us voluntarily and knowingly and with access to update and change the data at will. We have adopted this Data Privacy Policy to guide how we and our affiliates (i.e. account holders, members, vendors, staff, chapter leadership) use such information. This policy meets the requirements of GDPR, PIPEDA, and the FTC Act.

OHI COOKIE NOTIFICATION

OHI uses cookies to enhance your experience, personalize content and analyze website traffic. By continuing to use this site, you consent to our use of cookies or you may disable cookies in your browser. Disabling cookies will adversely affect your user experience on our website.

OHI LEGAL DISCLAIMER

OHI regularly provides/shares content with its members containing information on many legal topics; however, unless stated otherwise, this content should not be construed as an attempt to offer or render a legal opinion, advice or otherwise engage in the practice of law.

PURPOSE

The purpose of this Data Privacy Policy is to balance our legitimate business requirements in collecting and using information with the reasonable expectation of privacy and security which may be held by those providing such information.

DATA COLLECTION

It is necessary for us to collect and store information to provide requested member and customer communication and related services and for billing purposes. Many state and federal laws require the collection and retention of some or all of such information for a determinate period of time. At OHI, we collect data via four methods: membership registration, event activities, vendor partnerships, and purchases.

MEMBERSHIP AND ACCOUNT HOLDER INFORMATION

OHI collects key information from our members to provide valuable member services and for operational effectiveness. Members provide data directly when creating an OHI account and can update preferences via the online member portal. We collect additional data upon engagement with our website using cookie-based technology.

OHI specifically collects these types of data:

• Name and contact data. We collect your first and last name, phone number, address, email address, and other related data;
• Demographic data. We collect data about you such as your gender, partnering state affiliation, and country;
• Payment data. We collect data necessary to process your payment if you make purchases (such as a credit card number);
• Session Tracking. At times we record user sessions on our website to identify how we can provide better features and services; and
• Contact Logs. Any communication or contact with OHI members is tracked in contact logs as well as additional engagement data (webinar or course participation).

For security, OHI staff do not store member login passwords. If you need a new one please click “Forgot Your Password” and a reset link will be emailed to you.

EVENT INFORMATION

At times, OHI receives and collects personal information through informal methods such as business cards, sign-up lists, and event registration. In these cases, we only use this information to provide member services and stated purposes outlined upon collection. Marketing, advertisements, and solicitations will not be sent unless explicitly outlined and agreed to in this data privacy statement.

VENDOR PARTNERSHIPS

OHI partners with third-party vendors who provide additional services such as learning management systems, speaker contracting, surveys, etc. These partners may maintain member data specific to their provided service. All vendors are vetted to ensure they have proper data privacy and security procedures. For the complete list of OHI’s third-party vendors please reach out to us via the contact form at the bottom of this page.

PURCHASED DATA

OHI may occasionally purchase data from vetted vendors. To ensure above-board practices, we vet each vendor to ensure compliant data collection, security, and use policies and processes. All purchased data collection and use will follow the guidelines stated in this policy and the terms specified by the vendor.

DATA PRIVACY OPTIONS

You have choices about the data we collect. When you are asked to provide personal data, you may opt out. However, please note certain contact information is required for OHI membership.

• To update your data or change preferences simply navigate to the “Update My Profile” section of the OHI website.
• To request anonymization or deletion of your data, please fill out this form. OHI will ensure the request is fulfilled within 30 days excluding the extent OHI is required by law to retain some or all the member data.

SECURITY

The security of data is very important to us and we are committed to protecting the information we collect. We collect information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We use commercially reasonable efforts to make our collection of information consistent with all applicable laws and regulations. We exercise care in providing secure transmission and storage of information. Unfortunately, no data transmission or storage is 100% secure, so therefore, we cannot warrant that all data we transmit, store and collect will be completely secure. We take commercially reasonable efforts to create and maintain firewalls, restricted access and secure layers, and other appropriate safeguards to ensure that, to the extent we control information, it is used only as authorized by us and consistent with this Policy, and that information is not improperly altered or destroyed. In addition, within OHI we limit data access to only what is required for a role to complete their responsibilities. Our privacy protection practices help us maintain accurate, timely, complete and relevant information for our business purposes. Our communication system, software and database practices have been designed to aid us in supporting authenticity, integrity and confidentiality.